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Frequently Asked Questions

During our work with local companies and individuals we are asked a variety of questions and here are a few of the common questions and answers that we feel may help you to solve your problem.

1. Why does my computer take so long to start up?

There could be several reasons for this, if you have too many programs being launched when the computer is turned on then things can slow down quite a lot. Try taking some of the programs you don't use out of the start menu, also a large picture being used as a background doesn't help, try using a smaller one and tiling it, if you still have problems try using Defrag, this can be found in Programs/Accessories/System Tools on the start menu but do make sure you have disabled the screen saver before running it, if it still seems slow after this then call Grove Green Computer Services.

2. What is a firewall?

A firewall is a piece of software or hardware that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. If you are a home user or small-business user, using a firewall is the most effective and important first step you can take to help protect your computer.

It is important to have a firewall and antivirus software turned on before you connect to the Internet.

3. Why do I need a firewall?

If your computer is not protected when you connect to the Internet, hackers can gain access to personal information on your computer. They can install code on your computer that destroys files or causes malfunctions. They can also use your computer to cause problems on other home and business computers connected to the Internet. A firewall helps to screen out many kinds of malicious Internet traffic before it reaches your system.

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